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Advanced buyer protection

14d Return window

Standard 14-day right of return — with and without Protection

24h Refund

After product inspection — not within 14 days as usual

0€ Return shipping

Courier collects from home — no need to look for a parcel locker

100% Transport protection

If the package goes missing during the return — Zelto covers it

The situation	Without Protection	With Protection
Didn't like the product (color, size)	14 days	14 days
Return shipping	Buyer pays	Free
Refund	Up to 14 days	Within 24 hours
The package was lost during the return	Buyer's risk	Zelto covers
Defective/defective return	Always	Always

Zelto Protection is purchased at the time of purchase — cannot be added later
Returns are possible within 14 days of receiving the product
The product must not have additional damages caused by the buyer
Initiate the return through your account in the section "My orders"
Courier pickup is organized within 1-2 working days
The money is returned to the same payment source with which the payment was made